Refund Policy
Refund Policy
We have flexibility and fairness in our refund policies. Major features of the refund process include-
Eligibility for Refunds
Refund eligibility is based on the cancellation policies of the specific service providers such as airlines, hotels, activity operators. Some bookings, like last-minute offers and non-refundable tickets, are not refundable. Please read the conditions before making your booking.
Refund Procedure
You are allowed to refund on our site or even to our customer care.You can facilitate this via call. After its approval, we will process the refund within 7-14 working days. Refunds given via credit cards and bank transfer may take longer processing time because of the bank or financial institutions.
Partial Refund
In case of booking that contains more than one item in the booking the refund is given only on the refundable amount; it may also have partial cancellations and an administration charge is applied to it.
Non-Refundable items
Some non refundable fares and travelling insurance, as well as meals, are ancillaries not to be returned.
Delayed refund
We will process the refund as soon as possible. However, this may get delayed due to travel seasons or even due to verification.
Refund Query Support
We have a support team to help you regarding your queries on refund. You can call us, we are available 24*7 to resolve your query.