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Expedian Holidays Support

Who we are, how to reach us, and what to do if a problem is not solved on the first call.

Real people, right awaySecure paymentFull fare shown first

Independent travel agency · Not an airline · Not affiliated with any airline

Independent agencyNot an airline, and not owned by or affiliated with any airline.
Upfront pricingThe total, taxes included, is stated in full before you are asked to pay.
Real people, right awayA desk you can actually reach for bookings, changes and cancellations.
Secure paymentTaken on our own authorised systems. You are never redirected to an unknown third party.
What we do

Help with your Expedian Holidays booking

Changes and rebooking on tickets we issued
Cancellations, refunds and credits
Advisors on the phone 24/7
Every cost stated before you approve
Expedian Holidays Support

Expedian Holidays Support

In short

Call (24 hours a day, 7 days a week) or email support@expedianholidays.com with your booking reference. is a registered US company and an independent travel agency. We are not an airline and not part of any airline or other travel website.

Contact details

ChannelDetailsBest for
PhoneNew bookings, changes, anything within 48 hours of travel
Emailsupport@expedianholidays.comDocuments, receipts, non-urgent questions
Mail, Formal complaints and legal notices

Who we are

Expedian Holidays is the trading name of , registered in . We are an independent travel agency. No airline, rental company or other travel website owns us, and we are not affiliated with them.

We book flights and car rental. Our advisors use the Amadeus global distribution system to see live airline availability and fares. We earn money from our published service fees and from commissions or margins on some fares. How we make money explains this in full.

How we write and check this content

Pages on this site are written by the Expedian Holidays flights desk and checked against the primary rules that govern your booking: US DOT regulations, the airline's contract of carriage and the fare rules. Each page lists its sources and the date it was last reviewed. See our editorial standards.

Step by step

If a problem is not resolved

  1. 1Ask the advisor to escalate to the desk lead. Every escalation is logged against your booking reference.
  2. 2Email support@expedianholidays.com with the subject line “Escalation” and your booking reference. We reply in writing.
  3. 3If you are still not satisfied, you can file a complaint with the US Department of Transportation's Office of Aviation Consumer Protection at transportation.gov/airconsumer.
  4. 4For a disputed card charge, you also have rights through your card issuer.
Important information

Important information

This page covers Expedian Holidays bookings. If you booked directly with an airline or through another agency, that company holds your ticket and handles changes, cancellations and refunds on it. We can still price and book a new trip for you.
We are not an airline. Expedian Holidays does not own, operate or control flights. Every journey is carried out by the operating airline under its own conditions of carriage.
Prices move with live inventory. Airline pricing is dynamic, so a fare can change until a ticket is issued.
A service fee may apply. Where one applies it is part of the total you approve, and it is listed in our published fee schedule.
All charges are disclosed before payment. Nothing is added after you approve the total.
You can verify the booking with the airline. The record locator we give you is the airline's own and works on the airline's website.
We never ask for card details by email or text. Payment happens on a recorded call or on this site, nowhere else.
FAQ

Expedian Holidays Support: frequently asked questions

Is Expedian Holidays a real company?

Yes. is registered in at the address above, and it is the merchant of record on your card statement.

Do you sell my data?

No. See our privacy policy and the “Do Not Sell or Share My Information” page for your rights.

Sources and rules referenced: US DOT Office of Aviation Consumer Protection; state business registry for .

Ready to book, or just have a question?

There is no charge to ask, and we will tell you when booking direct is cheaper.

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