Expedian Holidays › Manage your booking › Make a Reservation

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Make a reservation with an Expedian Holidays advisor

Tell us the route, the dates and who is travelling. An advisor prices the full fare with taxes and carrier charges included, reads you the fare rules, and books it while you are on the line.

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Group or premium-cabin trip?Our consultants price parties of five or more, and business or first class fares, on the phone.

CONSULTANT DESK

Upfront pricing — the total is shown in full before you pay.Booking desk open 24/7:

Independent agencyNot an airline, and not owned by or affiliated with any airline.

Upfront pricingThe total, taxes included, is stated in full before you are asked to pay.

Real people, right awayA desk you can actually reach for bookings, changes and cancellations.

Secure paymentTaken on our own authorised systems. You are never redirected to an unknown third party.

What we do

Help with your Expedian Holidays booking

Changes and rebooking on tickets we issued

Cancellations, refunds and credits

Advisors on the phone 24/7

Every cost stated before you approve

Make a Reservation

Make a reservation with an Expedian Holidays advisor

In short

Search your route above or call . The advisor states the total before you pay, explains what the fare allows for bags, changes and refunds, and emails a confirmation with the airline record locator and e-ticket numbers once the ticket is issued.

What to have ready before you call

Each traveller's full name exactly as it appears on the passport or government ID used to fly
Date of birth and gender as shown on that ID (required by TSA Secure Flight for US flights)
Known Traveler Number (TSA PreCheck, Global Entry) or Redress Number, if you have one
Passport number, nationality and expiry date for international trips
Frequent flyer numbers, so the miles post to the right account
A payment card, ideally in the name of one of the travellers

A reservation is not a ticket until it is issued

Airlines create a reservation record (a PNR) as soon as seats are held. The seats and the price are only secured when a ticket is issued against that record. Until then the fare can change or the seats can be released.

We issue the ticket when you pay, so the price you approve is the price you get. If you want time to decide, ask the advisor whether the airline offers a fare hold on your route. Some airlines offer a paid hold, and US DOT rules let airlines meet the 24-hour requirement either with a free cancellation window or with a 24-hour hold at the quoted fare.

When calling us is worth it, and when it is not

A person adds the most on trips that search boxes price badly: open-jaw itineraries, mixed cabins, travel with a lap infant or an unaccompanied minor, and medical or mobility needs.

For a simple domestic nonstop, the fare we see is often the same public fare you see on the airline's website. If booking direct is cheaper, the advisor will tell you.

Written by the Expedian Holidays Flights DeskChecked against US DOT rules and airline fare rulesLast reviewed 26 Oct 2026

Step by step

How a reservation works

1You give us the tripRoute, dates, number of adults, children and lap infants, and the cabin you want.
2We check live availabilityThe advisor reads the airline's own seat inventory through the Amadeus global distribution system, the same source airline reservation desks use.
3You hear the total firstBase fare, every mandatory tax and carrier charge, and any Expedian Holidays service fee, quoted as one figure.
4We read the fare rulesChecked bags, seat selection, change rules and refund rules for the exact fare family you are buying.
5You approve and payis the merchant of record, so that is the name on your card statement.
6The ticket is issuedYour confirmation lists our booking reference, the airline's six-character record locator and a 13-digit e-ticket number for each traveller.

Important information

This page covers Expedian Holidays bookings. If you booked directly with an airline or through another agency, that company holds your ticket and handles changes, cancellations and refunds on it. We can still price and book a new trip for you.

We are not an airline. Expedian Holidays does not own, operate or control flights. Every journey is carried out by the operating airline under its own conditions of carriage.

Prices move with live inventory. Airline pricing is dynamic, so a fare can change until a ticket is issued.

A service fee may apply. Where one applies it is part of the total you approve, and it is listed in our published fee schedule.

All charges are disclosed before payment. Nothing is added after you approve the total.

You can verify the booking with the airline. The record locator we give you is the airline's own and works on the airline's website.

We never ask for card details by email or text. Payment happens on a recorded call or on this site, nowhere else.

FAQ

Make a Reservation: frequently asked questions

How do I know my seat is confirmed?

Look for a 13-digit e-ticket number on your confirmation. The first three digits identify the airline. A booking reference without a ticket number means the reservation exists but has not been ticketed.

Can I reserve now and pay later?

Only where the airline offers a hold on that fare. Many do not. The advisor will check before quoting so you are not relying on a hold that does not exist.

Does the cardholder need to be travelling?

No, but if the cardholder is not on the trip we may ask for a signed card authorisation before ticketing. This protects you from fraudulent use of your card.

Can I check the booking on the airline's website?

Yes. Use the airline's record locator from your confirmation and the traveller's last name on the airline's manage-booking page.

Sources and rules referenced: US DOT 24-hour reservation requirement, 14 CFR 259.5(b)(4); TSA Secure Flight program; DOT full-fare advertising rule, 14 CFR 399.84.

Ready to book, or just have a question?

There is no charge to ask, and we will tell you when booking direct is cheaper.

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