Flight changes: new dates, times or routes
We change the tickets we issue. You hear the fare difference, any airline fee and our service fee as one total before anything is reissued.
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Flight changes: new dates, times or routes
If you booked with Expedian Holidays, call with your booking reference. Most changes are done during the call. If you booked directly with an airline, that airline must make the change. We can still price a new ticket for you.
Who can change your ticket
Only the airline or the agency that issued a ticket can change it. Check your confirmation email: if it came from Expedian Holidays, we can change it. If it came from an airline or another website, contact them.
Typical costs of a change
| Cost | When it applies |
|---|---|
| Fare difference | Whenever the new flights cost more than the original fare |
| Airline change fee | On some international and discounted fares; usually not on standard economy with the largest US airlines |
| Expedian Holidays service fee | As published in our fee schedule, quoted before you approve |
| No cost | Within 24 hours of booking (booked 7+ days out), or under an airline waiver after a schedule change |
Airline waivers
When storms, strikes or air traffic problems are forecast, airlines often publish travel waivers that let you change dates without a fee or fare difference within set limits. We check for an active waiver on every change request.
Changes the airline makes
If the airline moves your flight significantly (3+ hours domestic, 6+ hours international, or a different airport, connection or cabin), you can accept, ask for a better alternative, or decline for a full refund.
How the booking process works
- 1Search or callEnter your route and dates above, or call the desk and tell an advisor where you want to go.
- 2Compare optionsAirline, departure times, connections and fare family, with what each fare includes for bags and changes.
- 3Hear the totalBase fare, every tax and carrier charge, and any service fee, quoted as one figure.
- 4Approve and payPayment is processed securely by , the merchant of record on your statement.
- 5Receive your ticketBooking reference, the airline's six-character record locator and a 13-digit e-ticket number per traveller.
- 6Verify with the airlineLook up the record locator on the airline's own website to confirm the booking.
Important information
Flight Changes: frequently asked questions
Can I change the destination?
Usually yes, on a changeable fare. The new route is repriced and you pay any difference.
Can I change a flight after check-in?
Often yes, but sooner is better. After the flight departs, an unused ticket may lose its value.
Sources and rules referenced: US DOT refund rule, 14 CFR Part 260; DOT 24-hour rule, 14 CFR 259.5(b)(4).
Ready to book, or just have a question?
There is no charge to ask, and we will tell you when booking direct is cheaper.